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Re: need recommendation on PC sound card

While I think the responses on this issue are covering important aspects of the decision, one thing that hasn't been covered - and which I found particularly frustrating with MOTU - is customer support. I recently tried to find specs on noise floor and max input for some MOTU hardware we have.  These specs cannot be found in our MOTU manual, nor online. After a frustrating process of getting through to someone at MOTU on the phone, submitting a request for the info, waiting 3 weeks with no response, and getting through to them on the phone again, I was told "we do not publish this data".  This is basic data that I can easily find for other sound card manufacturers in manuals and online.

Given the many sufficient alternatives, I would avoid MOTU for this reason alone.

Bill Woods

-----Original Message-----
From: AUDITORY - Research in Auditory Perception [mailto:AUDITORY@xxxxxxxxxxxxxxx] On Behalf Of G. Robert Arrabito
Sent: Sunday, February 21, 2010 4:12 PM
To: AUDITORY@xxxxxxxxxxxxxxx
Subject: need recommendation on PC sound card

Dear listers,

I did a quick search on the last two years of the 
auditory mailing list archives  on pc sound  card 
recommendations and didn't find much on the topic 
so hence  my post to the list. I am looking for 
recommendations for an internal PC high quality 
sound card that will be used to output auditory 
stimuli in my experiments. Would also be nice if 
there is an accompanying software development 
kit. Any suggestions are greatly appreciated. Thanks.


G. Robert Arrabito, M.Sc.
Defence Scientist | Scientifique de la défense
Advanced Interface Group | Groupe des interfaces avancées
Human Systems Integration | Section de l'intégration humain-systèmes
Defence R&D Canada Toronto | R&D pour la Défense Canada Toronto
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